2024-04-04

STELLE NICHT MEHR VAKANT - BITTE NICHT MEHR BEWERBEN!!!

Operational Risk Expert

Western Union

Vienna, Austria

Are you talented at identifying and implementing the best and most efficient ways to resolve complex operational tasks? Do you aspire to develop the risk framework in line with regulatory requirements? Join Western Union as an Operational Risk Manager in Vienna, Austria.

Western Union powers your pursuit.

We're the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations, bringing immense distribution convenience to our consumers. But we're on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved - billions of people and businesses with unmet financial service needs. If you're looking for a company on the move - and truly one of the most diverse work environments on the planet - then Western Union could be for you.

We'll be looking to you to effectively manage Western Union International Bank's operational risk, comply with regulatory requirements and best practice.

Role Responsibilities

• Identify and recommend adequate risk management strategies to proactively control and minimize negative impacts stemming from operational risk.
• Driving cross-functional problem-solving sessions to understand root causes and propose remediation plans.
• Educating and raising awareness of operational risk will form a core element of the role, including timely reviews and continuous evolution of the operational risk framework (policies, processes, incident database, reporting)
• Managing the product risk assessment framework and performing independent cross-functional assessments for new products or business initiatives
• Daily follow up and evaluation of reported incidents in the Operational Risk Incident Database
• Review and facilitates communication and workflow between the DORO and the incident reporter until the report is found to be complete and accurate, whereupon the Manager flags the report as closed
• Improve, develop and update related reports for trends analysis, KPI measurement and escalation
• Consolidation, administration and reporting of the WUIB loss collection, accounting reconciliation and mitigation status
• Maintain Operational Risk incident database
• Perform annual review of all registered Operational Risk incidents (using all available sources), identify commonalities in root causes, recommend or drive necessary remediation actions
• Participate in qualitative assessments or providing support for assessment

Role Requirements

• A university degree in Finance or Business (or equivalent) or Law or relevant professional qualifications
• Experience in Risk Management in a banking or financial services environment
• Knolwedge of relevant banking regulation, especially CRR, relevant technical guidelines on Operational Risk management, PSD2
• Profound knowledge of banking operations, functions, products and processes
• Analytical and logical thinking
• Strong, calm, persuasive communicator
• Persistent in problem solving, focused on problem solutions and not problems itself
• Shows high level of team spirit and able to effectively collaborate across organization
• Ability to transform operational activities and result into strategic messages that supports decision making
• Ability to drive changes in a changing environment with multiple priorities
• Fluency in English
• Excellent computing skills with all common office programs
• Ability to travel (up to 30%)

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company - transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

We are under legal obligation to indicate the minimum salary, which is EUR 63,700 gross per year for this position. However, our attractive compensation packages follow current market salaries and can therefore be significantly above the indicated minimum salary.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

• Comprehensive life & medical cover
• Contributory pension plan
• Luncheon vouchers
• Other partner discounts

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Apply Now!
(direct link to the job offer)

At the application please refer to the FAM-jobs webpage.